Accessibility Statement

At NeuroRocket, accessibility is at the heart of what we do.

Our organisation was created to support neurodivergent people, including people with ADHD, autism, dyslexia, dyspraxia, and other differences that can affect how people work, communicate, process information, and engage with services.
We understand that accessibility is not one-size-fits-all. There is no single autistic experience or ADHD experience, and people may need very different types of support depending on the situation, environment, or stage of life.
Because of this, we aim to take a collaborative and flexible approach wherever possible. We encourage people to tell us about any barriers they experience or adjustments that may help so we can work together to support participation and access.
We are always learning and improving. While we aim to make our services, communication, and website as accessible as possible, we recognise we will not always get everything right first time. Feedback is welcomed and helps us continue improving our approach.

Our approach

We aim to:

• Communicate clearly and reduce unnecessary jargon
• Offer flexibility where possible
• Reduce barriers to participation and communication
• Create supportive and respectful environments
• Listen to feedback and make reasonable adjustments where we can

Accessibility needs can vary significantly between individuals, including between people with the same diagnosis or neurotype. We therefore encourage open communication about what helps and what creates difficulties.

Sessions and training

Examples of adjustments and support may include:

• Clear agendas or session structure where appropriate
• Written follow-up information where helpful
• Additional processing time where possible
• Quieter participation options, such as using chat instead of speaking
• Captions or transcripts where available
• Adjustments to pacing, structure, or delivery where possible
• We recognise that camera use can be difficult for some people. Where possible, we aim to offer flexibility, although some sessions or breakout activities may require visual participation to support communication and group safety.

Materials and communication

We aim to make materials and communication as accessible and usable as possible. This may include:

• Accessible formatting
• Larger text on request
• Simplified layouts
• Dyslexia-friendly formatting where appropriate
• Clear and structured written communication
• Alternative ways of sharing information where possible

Website accessibility

We aim to make our website clear, readable, and accessible for a wide range of users and devices. We continue to review and improve accessibility as the website develops.

If you experience any accessibility barriers while using our website, resources, or services, we encourage you to contact us.

Feedback and contact

We genuinely welcome feedback and are always learning how we can improve accessibility and make our services more supportive and inclusive.

If there is something that would help you access our services more easily, or if you encounter barriers when working with us, please let us know and we will do our best to work with you to find appropriate solutions.